Message from Citizens Advice

Citizens Advice Derbyshire Districts  is an independent registered ​charity. We offer free, independent, confidential and impartial advice on any issue. We value diversity, promote equality and challenge discrimination. For more information on our services, projects and outreaches please visit our website: ​www.citizensadvicederbyshiredistricts.org.uk

​For advice or to book an appointment please call our Derbyshire Districts Adviceline:
0808 278 7954 (Monday to Friday, 9am to 4pm, freephone service)
 
For assistance with claiming Universal Credit call our national Help to Claim service:
0800 144 8 444 (Monday to Friday, 8am to 6pm, freephone service)
 
If you can’t hear or speak on the phone, you can type what you want to say using Relay UK.
Enter 18001 before our Adviceline or Help to Claim phone numbers.
You can use Relay UK with an app or a textphone.  There’s no extra charge to use it.  Find out how to use Relay UK on the Relay UK website.

Authorised and regulated by the Financial Conduct Authority FRN 617583.  We have a complaints handling procedure, you can request a copy of the complaints leaflet to be either posted or emailed to you.  Company Limited by Guarantee. Registered in England & Wales No: 4429840. Registered Charity No: 1094369. Registered Office: 26 Spring Gardens, Buxton  SK17 6DE.  We are registered with the Information Commissioner’s Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018.  Registration No: Z824238X.  Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.